Handling Email Bounce and Complaint Rates
In order to maintain the maximum delivery rates of email notifications sent by the PayKickstart platform, certain limits related to...
FAQs for Vendors
Helpful answers for the most common questions PayKickstart vendors have asked our customer success team.
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How to Update a Customers Information?
When a customer makes a typo during the checkout process or needs to update their customer details, you can go... -
Suspicious Login Security : 2FA Login Feature
We take privacy very seriously at PayKickstart. As part of our commitment to security, we have designed the PayKickstart Suspicious 2FA... -
Creating a Partner Contract
PayKickstart can automatically split the revenue generated between partners. This is great if you are working with someone on a... -
Utility Logs
Your PayKickstart account(vendor plans) has event logs which were designed to help confirm that each customer has received all emails and... -
Accepting ACH Wire Transfers
Growth and Scale Plans Automated Clearing House (ACH) payments allow you to receive debit payments directly from a customer’s bank... -
Importing Active Existing Subscriptions into PayKickstart
If you have Active existing subscriptions with the following gateways that you would like to import into PayKickstart to manage... -
How to Add Custom Fields to a Checkout?
You can add custom fields to your checkouts by going to Campaigns >> Edit Product Settings. On Step 2 (Checkout... -
Blacklisting Customers
If you have a customers email address or IP you would like to blacklist for your account, please follow the steps... -
Creating Additional Affiliate Tracking Links
Vendors can create additional affiliate tracking links outside of the auto-generated default tracking link created by PayKickstart for each funnel.... -
Why is my traffic not tracking in Paykickstart?
There are a few different reasons you may not see your traffic tracking in your PayKickstart account. If you are... -
Paypal Error: The Payment Can Not be Processed Because No Payment Source is Available
If a customer contacts you, the vendor, and says something about how when trying to purchase your product they received... -
How to Login to Multiple PayKickstart Accounts
If you have multiple PayKickstart vendor and/or affiliate accounts, you can easily login and switch back and forth to those... -
Creating a Checkout Form Embed Code
If you would like to setup a Checkout form on your own domain, you can get the Checkout Form Embed... -
How to Test Your Funnel Before Going Live: Test Mode
We have created a “Test Mode” feature that can be found on your Campaigns dashboard. Test mode can be enabled... -
Handling Invoices
Important Invoice Notes: The company details that are automatically added to your invoice are taken from your Profile Settings, or... -
Vendors – Strong Customer Authentication(SCA) and 3D Secure(3DS)
As of September 14th, 2019 payment gateways now require additional security steps regarding “SCA” for customer purchases in the European... -
How do I Handle Disputes and Chargebacks?
IMPORTANT: Disputes and chargebacks are not dealt directly within your PayKickstart account. Rather, all disputes and chargebacks need to be... -
Creating Automated Surveys
GROWTH & SCALE plan Vendors: Surveys will allow you to automatically send out a pre-designed/written survey via email to a... -
Adding a Legal TOS or Disclaimer to Your Checkout Page
You can require a potential customer to accept any legal terms of service, privacy policy, disclaimer or anything you would...